Vice President Credit Administration at Hoosier Hills Credit Union in Bedford, IN

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Vice President Credit Administration

Salary: $58,051-$87,077


The Vice President Credit Administration is accountable for defining and delivering Credit Administration strategy. This role is responsible for working with a seasoned Commercial Lending team managing a diverse commercial portfolio over $165 million. The areas of oversight include but are not limited to; analysis of complex commercial credit and collateral, underwriting, tax analysis, portfolio performance, credit policy guidelines, market research.

The Vice President Credit Administration will maintain a high-performing, professional, and well-trained staff. They will direct, motivate, and coordinate the development of staff to ensure maximum efficiency. They must strive to retain the credit union's image as a customer service-oriented, member-focused organization

Vice President Credit Administration Key Responsibilities

  • To be an integral part of the Hoosier Hills Credit Union and Credit Administration team in living out our corporate mission; " To be better for our members by making a positive difference in their lives and the communities we serve."
  • Ensure team delivers outstanding service to both internal and external members that is in alignment with the Credit Union's Service Promises. Maintain current knowledge of all Credit Union products and services.
  • Perform job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards, and our work procedures. Complete annual Bank Secrecy/OFAC and any related training annually as assigned by Training or Compliance Staff. Comply with all applicable BSA/AML laws, rules, regulations, policies and business practices established by Credit Union management.
  • Supports annual audits, submits reports and data as requested.
  • Establish and enforce all Credit Administration policies and processes.

  • As a member of management, provide thought-leadership and make key contributions to the formulation of the Credit Administration business strategy.
  • Proactively advise on trends that are most relevant to the Credit Union's goals. Stay abreast of industry trends and regulations to ensure business growth and risk management.
  • Continuously evaluate Credit Administration processes and technology, recommending process improvements and the necessary software to gain efficiencies and/or enhance user experience.

  • Support development of Credit Administration vision, strategy, and a roadmap, and lead the Credit Administration team and its business partners in effective execution.
  • Ensure transparency and collaboration between Credit Administration and its business partners.
  • Provide subject matter expertise and guidance in credit administration.

Team Development
  • Foster a culture of innovation, transparency and accountability in Credit Administration.
  • Promote a "member-first" and "staff-first" mentality at all levels of the Credit Administration organization.
  • Develop each employee to their highest potential by identifying their areas of improvement and appropriately coaching, training, or correcting the employees' performance. Hold employees accountable for their performance, attitude, and behavior.
  • Provide recognition for employees who perform at a high level.
  • Completes Performance Evaluations, and submit salary recommendations to HR annually.
  • Meet with each employee monthly to review previous month's performance, set goals for upcoming month's performance, and develop plans to improve employee's performance.
  • Develop and maintain a plan that provides for succession and continuity in the most critical Credit Administration positions.

Credit Administration Operations
  • Vice President Credit Administration ensures all credit requests are accurately stated, properly graded and collateral is structured precisely. Ensures compliance with laws and regulatory requirements.
  • Support Commercial Loan Officers with structuring of credits based on underwriting results and policy parameters; serve as a resource regarding credit/industry analysis.
  • Implement policy and procedural changes as needed; inform employees of procedural changes.
  • Responsible for oversight of the Commercial Watch List in conjunction with the Chief Lending Officer.
  • Assist with the Officer/Director Commercial Loan Committee meetings.
  • Continually evaluate Credit Administration department operational efficiencies, and implement changes needed to enable the department to operate in a more efficient manner. Evaluate software functionality and make recommendations for changes to increase efficiencies.


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