SPANISH BI-LINGUAL SUPERVISOR - Customer Care Center at State Farm Mutual Automobile Insurance Company in Tempe, AZ

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SPANISH BI-LINGUAL SUPERVISOR - Customer Care Center - req8896

We invite you to consider becoming a Bi-Lingual Customer Care Center (CCC) Supervisor and start your career at State Farm! This opportunity could be the beginning of a great career with the top insurance company in the industry. We are a Fortune Top 40 company with a great benefit package, strong emphasis on developing our employees, and a core focus on taking care of our customers.

Office Location (Tempe, AZ)Marina Heights - 400 E. Rio Salado Parkway, Tempe, AZ 85281

Our campus is conveniently located on Tempe Town Lake in close proximity to the transit & Downtown Tempe.

We Are Looking for Candidates With

Advanced Spanish Bi-Lingual Skills: Selected candidate will receive a job offer that is contingent upon successful completion of the Spanish Language Proficiency Test.

Prior management experience in a contact center is highly preferred

Bachelor's Degree desired

What You Can Expect

Anticipated Start Date: September 23, 2019

A Bi-Lingual pay differential will apply to this position and a sign-on bonus applies to this position.

Training Details: The selected candidate will have to travel to Dallas, TX for 1 week in October for training.

Incumbency: A 12-month incumbency will apply to this position

Hours of Operation: The Customer Care Center overall supports a 24 hour/7 days a week work environment driven by our customer demands. Employees may be expected to work in a shift environment including irregular hours, weekends, and holidays based on workload and job requirements. Employees' work schedules may change based on business need. Multiple shift and roles are available and do include potentially working overnight and weekend shifts.
We are currently hiring for both 1st and 2nd shift opportunities.

What's In It For You

Competitive Benefits, Pay and Bonus Potential.

Volunteer opportunities: Get involved and give back to the community!

Tuition Reimbursement: We support opportunities for you to learn and grow!

A Learning Culture: Mentoring, Professional Designations, Employee Development, and more!

401k Plan and FULLY FUNDED PENSION: Yes, both. This is kind of a BIG deal!

Free covered garage parking.

We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!

Learn more about our benefits at State Farm Careers!

We are not just offering a job but a meaningful career! We're here to help life go right®

Come join our passionate team!


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