Sales Account Coordinator at PermaPlate in Salt Lake City, UT

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Sales Account Coordinator Description:

PermaPlate has been on the cutting edge of automotive, boat, airplane and recreational vehicle product warranty protection for years. We just celebrated our 40th birthday and continue to have crazy growth year over year. We are known in the automotive industry as being and providing the best customer experience. We are the Pros.

Sales Account Coordinator Job Overview

We are looking for a qualified Sales Account Coordinator to join our team. You will be responsible for assisting the companys sales team in developing long-term relationships with customers and assisting the Customer On-boarding Manager in providing additional support functions.

As a Sales Account Coordinator, you will work to help fulfill the sales teams needs and requests, respond to their queries in a timely manner and deliver a positive customer experience. Excellent communication, negotiation, and customer service skills are required. The desired candidate must have the ability to work independently and implement designated improvements to department processes.

Ultimately, the desired candidate should provide the support necessary to expand our business by assisting with the on-boarding process and helping maintain long-term client relationships.

Sales Account Coordinator Responsibilities and Duties

  • Develop positive relationships with clients.
  • Act as the point of contact and handle sales teams individual needs, may include ad hoc analysis depending on level of experience.
  • Data management with CRM software (updates, maintenance, basic reporting, etc.)
  • Assist with the on-boarding of new business.
  • Resolve conflicts and provide solutions to customers in a timely manner.
  • Monitor field representatives to ensure sales growth.
  • Report on the status of accounts and transactions.
  • Assist with the Set and track sales account targets, aligned with company objectives.
  • Depending on level of experience, monitor sales metrics (e.g. quarterly sales results and annual forecasts).
  • Suggest actions to improve sales performance and identify potential opportunities for process efficiency.
Sales Account Coordinator Requirements:

Sales Account Coordinator Qualifications

  • Proven work experience as a sales administrator.
  • Demonstrated ability to work and communicate effectively with other departments.
  • Detail oriented, excellent customer experience and problem-solving skills.
  • Knowledge of CRM software and MS Office (MS Excel in particular).
  • Understanding of sales performance metrics, automotive background a plus.
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.

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