PHARMACY TECHNICIAN at Walgreens in KNOXVILLE, TN

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Description

Overview

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Responsibilities

As a Pharmacy Technician, you have passion for caring for others. You are energized by personally connecting with patients and customers so you can build their trust, anticipate their needs and provide a solution that works best for them. You are committed to providing care and making everyone's day better through your interactions and effort. You win together by partnering with the team to achieve results, and inspire each other to bring out the best in everyone. You embrace the tools and technology that you have to consistently deliver on our brand every day. You are the face of Walgreens - delivering extraordinary customer care and energizing others by taking the time to make them better.
As a Walgreens Pharmacy Technician, you have the opportunity to be:
A Trusted Care Giver & Advocate:
  • You personalize the patient's experience and building trust through empathy; you get to know them personally and work to simplify their experience, despite sometimes complex processes
  • You apply your expertise and resourcefulness to provide holistic care for patients and customers
  • You proactively and genuinely communicate with patients; you seek understanding, ensure the patient is heard, and uncover and solve for additional needs
  • You assist the pharmacist, under supervision, with patient care and health outcomes.
  • You solve problems and remove barriers to health.
  • You actively look to elevate your role in the pharmacy
  • You put customer service ahead of other priorities and shows good judgment when trade-offs are needed.
  • You use Walgreens diverse offerings of products and services to help the customer find the best solution and value
  • You advocate for the patient's point-of-view and seek solutions that exceed customer expectations even beyond pharmacy service
  • You follow standard operating procedures to comply with both state and federal laws
  • You multitask and find operational efficiencies that enable you to have time to focus on advanced clinical services
  • Earn and maintain PTCB certification through the designated PTCB training program and/or state required certification/registration.

A Connected and Energized Team Player
  • You partner with the team to find the right solutions for customers at any place in the store or digitally.
  • You are energized by proactively solving customer needs in a fast-paced environment
  • You embrace technology to provide extraordinary customer care and make others' lives easier
  • You seize opportunities to increase your contribution to the customer, the team and to the store
  • You embody Walgreens Purpose-Driven Leadership model to champion the health and well-being of every community
  • You maintain enthusiasm, even for difficult tasks or when others are not optimistic, and work to energize others by celebrating each other's successes

Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

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