Custom Gear Operations Analyst at Acushnet Company in Carlsbad, CA

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Custom Gear Operations Analyst / Titleist Golf Clubs*

Location: Vista, CA

Salary Range: $62K to $77K, Plus Bonus Eligibility


This role will be responsible for maintaining and monitoring the health of our business operations through insightful data analytics and process development both internally and with external partners as needed. The incumbent will also play a cross-functional role across systems and processes enabling efficient material flow and order execution.

Duties include but are not limited to;
  • Manage material flow and capacity between all warehouses and vendors, including incoming product from suppliers to execute daily production to meet or exceed our on-time excellence standards.
  • Maintain, Develop, and Execute processes across production, customer service (order entry), digitizing, and the warehouse to manage the business in an efficient manner to serve the marketplace effectively.
  • Support all Gear team members and liaise with IT on all gear system improvement requests, design criteria, and upgrade tasks essentially acting as the technical expert on AGS for our team.
  • Prepare and Build operations reports to assess progress against the business plan and develop insights for areas of improvement / actions required to meet those goals.
  • Facilitate and Expedite rush, tour, and high priority orders to provide best in class service to our high visibility / value customers.
  • Assist management with assessing department and overflow vendor performance, including providing insights for areas of improvement.

Position Requires:

  • Bachelor's Degree required with a preference in Business, Supply Chain or Operations.
  • Minimum of 2-3 years' experience in an analytical role required, preferably in the consumer goods industry. (Golf or Equipment a plus); Very strong Microsoft Office & analytical skills; Practical experience of best practice in order fulfilment, technical service and customer services processes
  • Must possess and apply strong analytic skills to drive solutions on actionable insights aligned with the overall Custom Gear strategy. Knowledge of ERP (Lawson Infor M3 / Cognos preferred) principles, practices and procedures preferred. Must possess strong technical skills with the ability to adapt quickly to new and emerging programs/software. Advanced skill set in Microsoft office (Word, Excel, Access and PowerPoint); SQL & Qlik a strong plus, Demonstrated competency in the following areas: Communicates changes and progress; Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention; Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Adaptability - Adapts to changes in the work environment; Manages competing demands and effectively prioritizes; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Team Player - Consensus building skills to support planning, decision-making, facilitating and process improvement; Takes responsibility for team decisions and activities; Makes self-available to stakeholders and teammates; Provides regular and constructive feedback to team and leaders; Works to develop teammates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve leadership skills.

Candidates meeting the qualifications listed above are invited to submit their resume along with salary requirements via the apply button for this job at: and must submit a resume in "MS Word Form ONLY" in order to be considered.

Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled. Acushnet Company offers competitive salaries to commensurate with experience and a comprehensive benefit package consisting of medical & dental; 401(k) savings plan; tuition assistance; life & disability insurance; vacations/holidays; on site wellness programs / facility; etc. and generous product discounts.

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