Operations Manger

Major Activities

• Assist Store Manager in planning and supporting the scheduling and execution of store workload.
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards;  hold team accountable for store conditions and results
• Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Achieve your KPI’s; manage your team to achieve their role KPI’s
• Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
• Manage and execute the inventory management processes in store
• Manage and execute merchandise operations and Omni channel processes
• Manage and execute shrink and safety programs.
• Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development 
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Serve as Manager on Duty (MOD)
• Acknowledge customers, help locate product and provide solutions
• Cross trained in Custom Framing selling and production
• Assist with Omni channel processes
• Other duties as assigned
   

Minimum Education

• must be at least 18 years of age

Preferred Type of experience the job requires

• Retail management leadership experience

We are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov