Digital - Senior Product Manager – Messaging and Collaboration

Role/Department Description:

The financial industry has many cross-company workflows and is always looking for more efficient ways to do business. At the same time, it is also one of the most regulated industries and their online collaboration solutions needs to be highly customizable and secure while also allowing their users to be efficient and use the standard tools and applications for market data, portfolio analytics, trading, crm, etc. As a technology pioneer, FactSet works with leaders in the messaging and collaboration industries like Microsoft, Symphony and Slack, to use innovative and clever solutions to integrate our products. This allows clients to maintain administrative control over their users, while at the same time allowing them to be efficient by seamlessly switching to FactSet applications when needed and share data with the people they work with.

The FactSet Platform Team is looking for a passionate individual to join us as Senior Product Manager. This role will involve close collaboration with senior leaders in other teams at FactSet as well as product teams at our partners. On a more daily basis, you will be writing user stories and gathering requirements, working with a dedicated engineering team as well as other product managers and individual salespersons on client demos and visits.

Additionally, over time you will find opportunities to have broad impact across FactSet and the industry as a whole by contributing to various initiatives and attending and speaking at meetups and conferences.

Responsibilities:

• Maintaining a prioritized list of projects and reviewing it with the team
• Communicating needs to Engineering and vendors through detailed specifications and interface mock-ups
• Establishing working relationships with vendor product and engineering teams
• Partnering with Application Design to define final interface designs
• Working with Knowledge Management/Marketing on external documentation
• Coordinating with the QA department in the creation of test plans
• Testing pre-release software
• Gathering feedback/needs/suggestions from both clients and consultants
• Analyzing usage information for trends & areas of improvement
• Providing first-line support for issue and question resolution

Required Skills:

• Bachelor's degree in Finance, Economics, Computer Science or equivalent experience 
• Experience with instant messaging solutions, technologies and regulations such as Slack, Microsoft Teams or Symphony
• Minimum of 5 - 7 years of experience working professionally as a product developer/manager in a relevant, high-paced industry
• Experience with Scrum, Kanban or Agile software development in general
• Highly creative, with a strong sense of initiative and enthusiasm
• Ability to manage multiple projects simultaneously, with a commitment to the timely completion of tasks
• Ability to lead and influence across all levels of the organization

Highly Desired:

• Artistic ability with an attention to detail
• Experience with open source and GitHub
• Knowledge of/strong interest in online technologies and trends
• Experience integrating financial and market data into other platforms or tools

FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or [email protected] Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-90b4a608-a98a-406b-bb42-bb8e77b1f3c4